Shipping policy

Shipping Policy
Effective [January 2025]

At On the Verge Angling, we aim to deliver your fishing lures as quickly and securely as possible. Please read through our shipping policy to understand the process and any potential limitations.

Processing Time:
All orders are processed within 1-3 business days of being placed. Orders are not shipped or delivered on weekends or public holidays. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates:
Shipping fees are calculated at checkout based on the size, weight, and destination of your order. The customer is responsible for all shipping costs unless otherwise stated. We offer a range of shipping options to suit your needs.

Shipping Methods:
We use trusted carriers such as [Canada Post, USPS, UPS, FedEx] for all deliveries. Shipping methods include,[Standard, Expedited]. Please note that shipping times may vary based on the selected carrier and the delivery location.

Delivery Times:
Delivery times are estimates and are based on the carrier's expected delivery schedule. We are not responsible for delays caused by the carrier or other factors outside our control, including weather, customs clearance, or other unforeseen circumstances. Once your order has shipped, we cannot guarantee delivery dates.

Order Tracking:
Once your order has been shipped, you will receive a tracking number via email, allowing you to track your package until it arrives at your address. Please ensure that the correct email address is provided when placing your order.

Incorrect Shipping Information:
Please double-check your shipping information before submitting your order. We are not responsible for lost, delayed, or misdirected packages due to incorrect or incomplete shipping addresses provided by the customer. If you realize you've made an error with your shipping details, please contact us immediately at [Insert Contact Information]. We cannot make changes once your order has been processed.

Lost or Damaged Packages:
On the Verge Angling is not responsible for lost or damaged packages during transit. If your package is lost or damaged, please contact the carrier directly with the tracking number provided. In case of any issues, we encourage you to file a claim with the carrier as soon as possible.

International Shipping:
Currently, we only ship to [Canada, USA]. For international orders, customs fees, taxes, and import duties may apply. These are the responsibility of the customer, and we are not responsible for any additional charges once the order has been shipped.

Shipping Restrictions:
We currently do not ship to P.O. Boxes or APO/FPO addresses. If you attempt to ship to a restricted address, your order will be canceled and refunded.

Customer Service:
If you have any questions about our shipping policy or need assistance with an order, please reach out to our customer service team at [Insert Contact Information].

Thank you for choosing On the Verge Angling for your fishing needs!